Privacy Policy

Last updated: September 24, 2025

At Hekko.co (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our services, including our website, mobile applications, and audio content (the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Account information: Name, email address, login credentials.
  • Payment information: Processed securely by third-party providers (e.g., Stripe, Apple, Google). We do not store full credit card details.
  • Usage data: Device type, browser type, IP address, pages visited, and interactions with our Services.
  • Children’s data: We do not knowingly collect personal data directly from children under 13 (or under 16 in the EU). Accounts must be created and managed by parents or guardians.
2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve our Services.
  • Manage subscriptions and process payments.
  • Communicate with you about updates, offers, or support.
  • Monitor usage and ensure the security of our Services.
  • Comply with legal obligations.
3. Legal Bases for Processing (EU/EEA Users)

If you are located in the EU/EEA, we process your personal data under the following legal bases:

  • Performance of a contract (e.g., delivering your subscription).
  • Compliance with legal obligations.
  • Legitimate interests (e.g., improving our Services, preventing fraud).
  • Consent (e.g., for marketing emails or cookies where required).
4. Sharing of Information

We may share information with:

  • Service providers (e.g., payment processors, hosting services, analytics providers).
  • Business partners where you have given consent.
  • Legal authorities if required by law or to protect our rights.

We do not sell your personal data.

5. International Data Transfers

As an international service, your data may be transferred to and processed outside your country of residence, including in the United States. We take steps to ensure an adequate level of protection, including standard contractual clauses where applicable.

6. Data Retention

We retain your personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data (“right to be forgotten”).
  • Restriction: Request restriction of processing in certain cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdrawal of consent: Where processing is based on consent.

To exercise your rights, contact us at hi@hekko.co. We may need to verify your identity before fulfilling your request.

8. Children’s Privacy

Hekko is designed for families and children, but accounts and subscriptions must be managed by parents or guardians. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If we discover such data has been collected, we will delete it promptly.

9. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.

10. Cookies and Tracking

We use cookies and similar technologies to provide and improve our Services, personalize content, and analyze usage. For more details, see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

hi@hekko.co